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Optimizing decision-making in management consulting: leveraging synergies between Artificial Intelligence and consultant expertise
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Resumo(s)
This study explores how synergies between artificial intelligence and human expertise can
optimize decision-making in management consulting. Drawing on qualitative interviews with
14 consultants and observations from AI training workshops, the research identifies challenges
such as unclear use cases, trust dynamics, and data security concerns. Findings reveal AI’s role
in enhancing routine tasks, data analysis, and strategic insights while human judgment ensures
contextual relevance. A structured Human-AI framework is proposed, integrating AI's
computational strengths with consultants' expertise to improve decision efficiency and quality.
Recommendations focus on training, organizational culture, and feedback mechanisms to foster
successful AI adoption.
Descrição
Palavras-chave
Artificial Intelligence Management consulting Decision-making optimization Human-AI collaboration Consultant expertise AI integration