Publicação
HMR Jackpot: Human Resources specificities in the Casino Industry
| datacite.subject.fos | Ciências Sociais::Economia e Gestão | |
| dc.contributor.advisor | Campos, Rita Cunha e | |
| dc.contributor.author | DongJing, Zhan | |
| dc.date.accessioned | 2026-07-31T11:32:39Z | |
| dc.date.available | 2026-07-31T11:32:39Z | |
| dc.date.issued | 2008-01-08 | |
| dc.date.submitted | 2008-01-08 | |
| dc.description | A Work Project, presented as part as the requirements for the Award of a Masters Degree in Management from the Nova School in Business and Economics | |
| dc.description.abstract | This study analyzes the specificities of the Human Resource Management practices in the Casino Industry for the job of dealers. In particular, managers from seven representative Macao and Portuguese Casino Corporations have been interviewed. Results indicate that there are some different human resources practices from this industry to the others. Moreover there are several different aspects into the human resources management among Macao and Portuguese casinos. The main conclusion of this work project is that dealers’ work ethic, attitude and personality are the most important attributes casino companies are looking for. In Macao casinos, the loyalty of their employees is considered as the key factor to the competitive advantage of these companies. | eng |
| dc.identifier.uri | http://hdl.handle.net/10362/205016 | |
| dc.language.iso | eng | |
| dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | |
| dc.subject | human resources | |
| dc.subject | casino industry | |
| dc.subject | dealers | |
| dc.subject | competitive advantage | |
| dc.title | HMR Jackpot: Human Resources specificities in the Casino Industry | por |
| dc.type | master thesis | |
| dspace.entity.type | Publication | |
| thesis.degree.name | Mestrado em Gestão |