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SATA Handling: A strategic perspective

datacite.subject.fosCiências Sociais::Economia e Gestão
dc.contributor.advisorGomes, Paulo
dc.contributor.authorBaptista, António Manuel de Souza de Macedo Gonçalves
dc.date.accessioned2026-08-18T11:25:09Z
dc.date.available2026-08-18T11:25:09Z
dc.date.issued2008-08-01
dc.date.submitted2008-08-01
dc.descriptionA Work Project, presented as a part of the requirements for the Award of a Masters Degree in Management from the Faculdade de Economia da Universidade Nova de Lisboa
dc.description.abstractThis project looks at the airport handling reality in Portugal and how can the recently formed SATA Handling, the dominant company in the Azores, position itself to survive and thrive in the current deregulating and turbulent environment. A framework analysis will help understand industry dynamics and a study on the company’s core assets and capabilities, benchmarked against competitors, will help triage a correct positioning. The implementation of a corresponding Strategy Map will identify key goals and actions to build the adequate customer solution value proposition. An additional reflection on new trends and innovation paths in the conventional service performance characteristics will help raise awareness in the company about industry best practices and long term sustainability. eng
dc.identifier.urihttp://hdl.handle.net/10362/205465
dc.language.isoeng
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectHandling
dc.subjectSATA
dc.subjectPortway
dc.subjectGroundforce
dc.titleSATA Handling: A strategic perspectivepor
dc.typemaster thesis
dspace.entity.typePublication
thesis.degree.nameMestrado em Gestão

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