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Measuring performance with a balanced scorecard junior achievement Portugal

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The present Work project aims to develop a measurement tool for Junior Achievement Portugal to grow further. The tool chosen in this project was the Balanced Scorecards, due to its ability to cover the major aspects of the organization efficiently, through five important perspectives: innovation & growth, internal processes, customer, financials and social impact. This work project demonstrated to be useful for JA Portugal, since it was possible to understand main gaps and errors and discuss it with the organization.

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Balanced scorecords Social impact Performance measurement Non-profit organization

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