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Implementation of a balanced scorecard in Imprensa Nacional - Casa da Moeda
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Resumo(s)
The present Work Project (WP), written in the form of an Interventionist Research, aims to build a Balanced Scorecard (BSC), specifically for the Planning and Management Direction of Imprensa Nacional - Casa da Moeda (INCM). The purpose is to focus on the all company, to identify its main features in order to design the BSC to comply with the strategic guideline given by the company: “Internationalization of INCM’s activity, enhancing the use of the installed capacity”.
Descrição
Palavras-chave
Balance score card Imprensa Nacional-Casa da Moeda Key performance indicators Objectives