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Designing a balanced scorecard for a hybrid organization
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| 953.62 KB | Adobe PDF | |||
| 632.87 KB | Adobe PDF | |||
| 632.87 KB | Adobe PDF |
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Resumo(s)
The present Working Project (WP) is an experimental case study on a Portuguese hybrid organization. In 2015 Calouste Gulbenkian Foundation embarked on a strategic reflection with the aim of reinforcing its role in society and becoming a more flexible and efficient organization. As a result, some organizational changes were made. Drawing on the idea that the Balanced Scorecard (BSC) can facilitate change processes (Kaplan & Norton, 2001) and, in contrast to the majority of BSC studies that are focused on for-profit organizations, this WP aims to contribute to help addressing the change process initiated by the foundation by designing a BSC to some of its direct activities.
Descrição
Palavras-chave
Balanced scorecard Foundation Hybrid organization Experimental case study