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Rethinking the ticketing structure of Teatro Nacional D. Maria II – monthly subscription strategy

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2024_25_Fall_58360.pdf1.27 MBAdobe PDF Ver/Abrir

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The performing arts sector in Portugal is predominantly comprised of non-profit institutions, which are driven by a dual mission: to expand access to cultural activities and to ensure long term financial sustainability. TNDM II is well-acquainted with this balance. Considering the theatre's return to its historic venue in Rossio, this thesis aims to examine innovative approaches to enhance its operational resilience. A comprehensive benchmarking analysis of ticketing strategies has enabled the formulation of five tailored pricing strategies for the 2025–2026 season. These strategies align TNDM II's commitment towards the democratisation of culture and the fostering of greater financial self-sufficiency.

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Performing arts industry Non-for-profit sector Arts’ democratization Ticketing strategy Non-for-profit marketing Benchmark analysis Pricing strategy Customer retention Loyalty audience development Monthly subscription 7P marketing mix

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Licença CC