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Towards regeneration – how luxury hotels can give back to place and people: towards regeneration – cultivating regenerative relationships with the local community
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This thesis addresses the question “How can luxury hotels give back to place and people?”,
proposed by the Sublime Hotels Group and Discovery Hotel Management. The question is
answered through research into four areas for regeneration in a hospitality context:
organization, operations, community, and guest experience.
The findings of the research underline the importance of hospitality companies to move beyond
sustainability and embracing models of regeneration. As a result of this work, a set of initiatives
is developed to support the Sublime Hotels Group and Discovery Hotel Management on their
journeys towards regeneration.
My part in specific focuses on the relationship between the hotels and the respective local
communities, analyzing this interaction based on previous studied and established frameworks,
with the ultimate objective of providing real and applicable initiatives for both hotels to become
a regenerative force for the locals and their respective region.
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Sustainability Regeneration Regenerative hospitality Organizational culture Operations Community Guest experience