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Lusíadas Saúde’s centralised Remote Medication Review Service: identifying beneficiaries and mapping risks

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This thesis evaluates the viability of scaling and externalising Grupo Lusíadas Saúde’'s Remote Medication Review Service. To achieve this objective, the paper is organised into two primary sections. The initial component comprises of multiple analyses of Lusíadas' current market context and internal operations. It assesses external and internal factors, key stakeholders, technological resources, and potential risks. The second section includes a feasibility study, a business plan and guidelines for service set-up and optimisation. Significant findings indicate that Lusíadas is well-positioned and equipped to provide this service, which has the potential to significantly improve patient safety and institutional efficiency.

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Healthcare Hospitals Management Medical services

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