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Field lab on consumer perceptions and preferences in the German video-on-demand streaming market - a qualitative research

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The German video-on-demand (VOD) streaming market is highly competitive and dominated by US players. Private TV providers must adapt to consumer behaviour shifting from linear to on-demand. This thesis addresses a research gap by identifying factors influencing German consumers' choice of VOD streaming services. Findings from the German market confirm the literature and reveal new attributes shaping perceptions and preferences. Netflix emerges as the dominant brand, while private TV providers lag in reputation and preference. Consumers prioritise content type, price, and content origin. These findings offer insights for developing strategies for German TV providers and suggest directions for future research.

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Marketing research Video-on-demand German video-on-demand streaming platforms Conjoint analysis Perceptual map Consumer preferences Consumer perceptions

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Licença CC