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Critical manufacturing at Busch-Jaeger: a case study about software implementation and decision-making

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ABB, a leading multinational technology company, enhanced its manufacturing operations by implementing Critical Manufacturing software at multiple subsidiaries. This case study, inspired by the author's Master's Degree consultancy project, explores the integration strategy and decision-making process through Michelle Raul, the fictive Digital Transformation Manager at Busch-Jaeger, an ABB subsidiary. The software aims to improve data transparency, operational efficiency, and competitiveness. The centralized decision-making process at ABB headquarters, initially excluding subsidiaries, presented challenges and solutions. This study provides insights for manufacturing companies and serves as a basis for academic discussions, beginning with a summary of the CEMS Business Project.

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Manufacturing Software implementation Production Decision-making CEMS MIM

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Licença CC