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Community-centric brand building: developing a strategic framework for startups in the sports industry

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This thesis investigates community-centric brand building in the sports industry. Utilizing literature review and empirical data through expert interviews and consumer surveys, the research examines how brand communities influence customer loyalty and brand differentiation. The findings highlight the value of online and offline community engagement and the consumer's willingness to pay a premium for brands with strong communities. The study presents a practical framework for sports brands while validating hypotheses on differentiation, loyalty, and ownership. This basis offers substantial contributions to academic and industry understanding of brand communities by empowering sports startups to effectively use community engagement for growth.

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Business model Community-building Community-centricity Brand management

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Licença CC