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Absenteeism in the operational workforce: an in-depth analysis of Werner & Mertz service & logistik Gmbh
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Resumo(s)
Absenteeism disrupts operational flows, leading to monetary losses
for organizations. This work project investigates the issue of in creased absenteeism at Werner & Mertz Service & Logistik, an in tralogistics service provider for a leading German manufacturer of
cleaning products. It employs a mixed-method approach, combin ing qualitative employee interviews with quantitative absence rate
analysis. High workloads, wage discrepancies, poor leadership, and
tense work climates were identified as critical drivers of absentee ism. Recommendations include developing a systematic absence
management to foster a culture of attendance. This involves imple menting fair attendance monitoring, return-to-work interviews, and
launching tailored interventions to address identified issues.
Descrição
Palavras-chave
Strategic human resource management Absenteeism Root cause analysis Systematic absence management Intralogistics