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How to engage online consumers towards a fragrance they have not smelled before - recommendations for fragrance brands

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Resumo(s)

The purpose of this study is to examine the effectiveness of online fragrance finder tools and their impact on consumer purchasing behavior. The research classifies consumers into three personas to understand the challenges and wishes for purchasing fragrances online. A conceptual framework illustrates how scent finder tools influence consumer preferences and purchase intentions. Results indicate that while online tools can enhance consumer confidence, significant barriers remain due to the inability to physically experience scents. Findings highlight the need for strategies that balance detailed olfactory information with lifestyle related insights to optimize the online fragrance shopping experience.

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Perfumery Brands Consumer Perception

Contexto Educativo

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Licença CC