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Resumo(s)
Com o advento das redes sociais e a posição que estas ocupam na sociedade atual,
verifica-se um crescimento no uso das plataformas digitais no meio da comunicação
estratégica e do marketing. É especialmente notória a utilização desta comunicação
como ferramenta de aumento de Brand Awareness, alcançando novos públicos de
forma mais rápida e eficiente. Brand Awareness tem sido, ao longo das décadas, um
dos principais objetivos a atingir por parte das marcas. Com esta popularização, tornase
relevante o estudo das práticas mais eficazes no contexto da potenciação de Brand
Awareness. Adicionalmente, é relevante analisar quais as principais vantagens e
desafios da comunicação efetuada em meio digital. Para este resultado, foi realizado
em primeiro instante uma revisão critica de literatura e de seguida uma análise das
práticas aplicadas na entidade de estágio curricular, a agência de comunicação
Companhia das Soluções. Ao longo da análise extensiva, identifica-se uma semelhança
de abordagem na literatura e no contexto empírico, constituindo a paid media, o
marketing de influência e a criação de relação com o consumidor as principais práticas
para o aumento de awareness da marca.
With the advent of social media and the position it now occupies today, there has been an increase in the use of digital platforms in strategic communication and marketing. This communication is especially used as a tool to increase Brand awareness, reaching new audiences more quickly and efficiently. Brand Awareness has been, over the years, one of the main objectives for brands. With this popularization, it is important to study the most common practices in the context of boosting Brand Awareness. In addition, it is important to analyze the main advantages and challenges of digital communication. For this objective, a critical review of the literature was carried out first, followed by an analysis of the practices applied at the entity where the internship took place, the communication agency Companhia das Soluções. Throughout the extensive analysis, a similar approach was identified in the literature and at Companhia das Soluções, with paid media, influencer marketing and creating a relationship with the consumer being the main practices for increasing brand awareness.
With the advent of social media and the position it now occupies today, there has been an increase in the use of digital platforms in strategic communication and marketing. This communication is especially used as a tool to increase Brand awareness, reaching new audiences more quickly and efficiently. Brand Awareness has been, over the years, one of the main objectives for brands. With this popularization, it is important to study the most common practices in the context of boosting Brand Awareness. In addition, it is important to analyze the main advantages and challenges of digital communication. For this objective, a critical review of the literature was carried out first, followed by an analysis of the practices applied at the entity where the internship took place, the communication agency Companhia das Soluções. Throughout the extensive analysis, a similar approach was identified in the literature and at Companhia das Soluções, with paid media, influencer marketing and creating a relationship with the consumer being the main practices for increasing brand awareness.
Descrição
Palavras-chave
Redes-sociais Lembrança de marca Brand Awareness Comunicação Estratégica Comunicação Digital Social Media Brand Awareness Strategic Communications Digital Communications Relatório de estágio
