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Identifying user groups: a machine learning framework for classifying Job Roles based on clickstream data

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Resumo(s)

Clickstream data, the digital footprint of a user’s online browsing activity, offers a unique window into an individual’s interests and intentions. This work showcases a machine learning framework designed to classify website visitors by job function using features crafted from 6 months’ worth of server-side clickstream data. These predicted job functions can be used to send targeted communications to end users of a low-code B2B service in order to boost engagement. The study finds success at differentiating developers, the key users, from other job roles based on their use of the company website.

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Machine learning User segmentation Targeted advertising Outsystems Clickstream data

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Licença CC