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Assessing the viability of drone technology for e-commerce last-mile deliveries: a business case analysis
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| 1.68 MB | Adobe PDF |
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Resumo(s)
The integration of drone technology in logistic systems is a rapidly growing area of scientific
research. This work project reports findings from expert interviews and a survey on the
viability of drone technology as a method for last-mile deliveries in the e-commerce industry
alongside a comprehensive review of existing academic literature in this domain. Several
influencing factors were used to discuss results from a business and customer perspective on
an economical, technological, and operational dimension. Overall, the results indicate that
drones are not feasible for last-mile e-commerce deliveries, combining infeasibility from a
business perspective and feasibility from a customer perspective.
Descrição
Palavras-chave
Drone technology E-commerce Logistics Last-mile delivery