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Resumo(s)
Lean 2.0 initiative was implemented on Aptiv with the goal to increase productivity, profitability
and customer satisfaction. Nevertheless, the theorical base of the initiative did not allow for a direct
impact evaluation. Instead, the Commercial Competence Team, a sales administrative team, that
resulted from Lean 2.0, was used as a correlated measure. The results of the Commercial
Competence Center were overall optimistic, as they had a positive operational, financial and
organizational performance, as demonstrated by the 55% decrease in backlog quotation and the 23%
improve in financial margin. Therefore, the Lean 2.0 was determined as successful for enterprise
value creation.
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Lean management Central team Automation Standardization Kaizen