The impact created by lean 2.0 initiative in Aptiv

Abstract

Lean 2.0 initiative was implemented on Aptiv with the goal to increase productivity, profitability and customer satisfaction. Nevertheless, the theorical base of the initiative did not allow for a direct impact evaluation. Instead, the Commercial Competence Team, a sales administrative team, that resulted from Lean 2.0, was used as a correlated measure. The results of the Commercial Competence Center were overall optimistic, as they had a positive operational, financial and organizational performance, as demonstrated by the 55% decrease in backlog quotation and the 23% improve in financial margin. Therefore, the Lean 2.0 was determined as successful for enterprise value creation.