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Using supervised machine learning for lead qualification in start ups: a study on B2b sales in fintech

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2022_23_Fall_48671_Sebastian_Simmel.pdf1.35 MBAdobe PDF Ver/Abrir

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Lead qualification is a fundamental process in every business-to-business sales organization, yet it is often manual, time-consuming, and heavily relies on the human intuition of sales representatives. Especially early-stage startups face difficulties finding new business opportunities due to a lack of resources, sales experience, and data. Model-based decision support systems make this process less subjective and quicker. I apply supervised machine learning techniques to analyze and learn from previously qualified leads. The results show that gradient-boosted decision trees perform best in this context and indicate that the application significantly cuts time spent on qualification while keeping the quality of leads consistent.

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Machine learning Sales analytics B2b sales Lead qualification

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Licença CC