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Resumo(s)
This paper explores a cost-benefit analysis of a widespread telemedicine implementation for
patients in Germany. Therefore, two separate patient journeys (physical and telemedicine) are
designed, cost items are linked to each phase, patient outcomes (benefits) are identified through
a survey among German patients, and a comparison between benefits and costs is pursued. This
paper shows not only substantial cost-saving potentials for patients by implementing
telemedicine as an alternative to physical consultation but also highlights an increase in patient
outcomes. The economic evaluation in form of a cost-benefit analysis from the patient
perspective supports a telemedicine introduction in Germany.
Descrição
Palavras-chave
Healthcare Telemedicine Patient journeys Cost benefit analysis CEMS MIM
