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Value based healthcare enquanto estratégia competitiva: perceção multi-stakeholder na indústria da saúde em Portugal
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A conceção de um sistema de cuidados de saúde acessível, com cuidados de qualidade e financeiramente sustentável constitui um desafio fundamental para a sociedade. O modelo estratégico value-based healthcare (VBHC) visa melhorar a qualidade dos cuidados de saúde, aumentando a eficiência dos sistemas de saúde. São objetivos de investigação compreender a perceção dos diferentes stakeholders da indústria da saúde em Portugal sobre: i) definição de valor; ii) alinhamento multi-stakeholder na co-criação de valor; iii) VBHC enquanto vantagem competitiva; iv) futuro do VBHC enquanto modelo estratégico. Foi realizada uma revisão
narrativa e foi realizado um estudo qualitativo usando o método indutivo. Foi elaborado um guião de entrevista semiestruturado, composto por 8 questões, tendo sido entrevistados 15 stakeholders em VBHC. Estes concluíram que a implementação de VBHC enfrenta vários desafios, sendo necessário um esforço colaborativo que permita alcançar uma visão abrangente de valor e um adequado alinhamento multi-stakeholder. A implementação de VBHC poderá conferir vantagem competitiva sustentável e a sua adoção enquanto modelo estratégico será inevitável no futuro
Designing an accessible, quality and financially sustainable healthcare system is a key challenge for society. The strategic model of value-based healthcare (VBHC) aims to improve the quality of healthcare by increasing the efficiency of health systems. The research objectives are to understand the perception of the different stakeholders of the health industry in Portugal on: i) value definition; ii) multi-stakeholder alignment in the co-creation of value; iii) VBHC as a competitive advantage; iv) future of VBHC as a strategic model. A narrative review was performed and a qualitative study was conducted using the inductive method. A semi-structured interview script was elaborated, composed of 8 questions, and 15 VBHC stakeholders were interviewed. They concluded that the implementation of VBHC faces several challenges, requiring a collaborative effort to achieve a comprehensive vision of value and an adequate multi-stakeholder alignment. The implementation of VBHC can confer sustainable competitive advantage and its adoption as a strategic model will be inevitable in the future
Designing an accessible, quality and financially sustainable healthcare system is a key challenge for society. The strategic model of value-based healthcare (VBHC) aims to improve the quality of healthcare by increasing the efficiency of health systems. The research objectives are to understand the perception of the different stakeholders of the health industry in Portugal on: i) value definition; ii) multi-stakeholder alignment in the co-creation of value; iii) VBHC as a competitive advantage; iv) future of VBHC as a strategic model. A narrative review was performed and a qualitative study was conducted using the inductive method. A semi-structured interview script was elaborated, composed of 8 questions, and 15 VBHC stakeholders were interviewed. They concluded that the implementation of VBHC faces several challenges, requiring a collaborative effort to achieve a comprehensive vision of value and an adequate multi-stakeholder alignment. The implementation of VBHC can confer sustainable competitive advantage and its adoption as a strategic model will be inevitable in the future
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Valor Cuidados de saúde Financiamento Value-based healthcare Estratégia competitiva Stakeholders Perceção Estudo qualitativo