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The personality characteristics of managers in times of crisis: a systematic literature approach
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Resumo(s)
Coping with crisis is becoming increasingly important for leaders all over the world. Identifying
people with a high potential in this field can be decisive in dire circumstances; this work
addresses the issue of personality qualities of crisis managers. Thus, a systematic review of the
literature was performed using the PRISMA protocol and a SPIDER table. Results show that
predominantly relational skills and character traits lead to good crisis managers. These results
impact research since crises are becoming more frequent in daily business and globalization.
For practitioners in HR, this work means that the recruitment of crisis managers can be
simplified to look for relational skillsets in applicants and to raise those by explicit trainings
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Leadership Crisis managers Personalities Characteristics