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Operations management in periods of crisis within the Portuguese wine industry
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Autores
Orientador(es)
Resumo(s)
The recently emerged pandemic exposed once again the vulnerability of industries to external
crises. Focusing on the wine industry as a key sector of the Portuguese economy, this
exploratory study intends to, from a proactive perspective, assess how firms are preparing
themselves for future crises, and, from a reactive perspective, their response to crises. As the
industry is mostly composed of Microenterprises and SMEs, this study also intends to
differentiate the crisis management practices according to the size of the firms. The data was
collected by conducting interviews with firms operating in the industry, and with one industry’s
Association.
Descrição
Palavras-chave
Operations management Crisis management Wine industry Logistics