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Drivers and prediction of organic search engine CTR: Improving and understanding predictions through model interpretation

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2022_23_Fall_49594.pdf2.45 MBAdobe PDF Ver/Abrir

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33% of web traffic in the $5.7 trillion e-commerce industry originates from organic search engine results. Thus, website providers benefit from a holistic understanding of the drivers of click-through rates (CTR) on organic searches to increase traffic. However, providers face a knowledge gap, as existing literature focuses on position as the primary CTR influence, disregarding other result page characteristics. To solve this problem, I use an extensive dataset comprising organic Google result page information. I conduct an elaborate data analysis highlighting the impact of four categories of result page characteristics before determining suitable CTR prediction modeling techniques. I discover novel patterns impacting CTR for each category and find tree-based models to outperform state-of-the-art deep-learning models. Additionally, by interpreting the XGBoost model, I find potentials for model improvements, quantify the relevance of result page characteristics, and discover further drivers of CTR.

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Organic click-through rate CTR prediction E-commerce SHAP

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Licença CC