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Crypto sunshine customer payment analysis and billing processes optimization
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| 845.5 KB | Adobe PDF |
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Resumo(s)
Crypto Sunshine has a broad customer base and offers them a multitude of payment currencies,
however, this study shines light to the performance of each different customer category and
currency in key metrics, percentage revenue collected, and days for collecting it. This study
finds that invoices in crypto when paid reduced collection days significantly but are more likely
to be unpaid. While individuals perform worse in both the aforementioned metrics compared
to companies. Nonetheless, to improve these across all categories a better billing and dunning
process must be developed, while using the findings to revise payment currencies and overall
customer base strategy.
Descrição
Palavras-chave
Inefficiency Processes Startup Revenue collection Information systems