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Resumo(s)
This paper examines how people around the world are being trained for crisis situations while
identifying the required skills and competencies taught, with a special focus on soft skills. For
the latter, a systematic crisis training literature review following the SPIDER approach was
conducted on Google Scholar. For the examination of training designs, a benchmarking of
training websites on Google was completed. Frequency analyses were finally conducted,
resulting in practical recommendations for future research and practice in the crisis training
niche, ultimately aiming at facilitating crisis management and skills trainings worldwide to
better prepare the society for inevitable critical events.
Descrição
Palavras-chave
Crisis management Preparedness Crisis training Training Training and development Training methods Training design Courses Online courses Competencies Skills Crises Disasters Soft skills Interpersonal skills Transversal skills
