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Audioguias - Potenciar experiências disruptivas e imersivas em museus através de sistemas áudio
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A presente dissertação incide sobre o potencial da utilização do som e de diferentes sistemas áudio, designadamente dos audioguias, na amplificação e incrementação da experiência dos visitantes em museus, integrados ou não em dispositivos multimédia. Assim, começa por circunscrever brevemente o tema nas suas diferentes manifestações práticas e tecnológicas, e analisar as suas valências, problemáticas e contributos no que concerne a uma literacia museal de um ponto de vista formal, bem como as tendências futuras que se avistam hoje. De seguida, concentra-se na conceção histórica de museu e de mediação museal, bem como nos seus conteúdos e modos de fazer, desde a sua fundação até à pós-modernidade, identificando heranças problemáticas e as novas práticas no âmbito de uma nova museologia que surgem em reação a elas. Finalmente, à luz de uma conceção de experiência do museu pós-moderno (no alinhamento de novos entendimentos no campo da museologia crítica e radical), introduz e aprofunda o conceito de disruptividade enquanto ideia, abordagem e metodologia, salientando a importância da modulação da experiência do utilizador no percurso expositivo, rompendo com a sua tradicional normatividade, através da criação de gatilhos e estratégias «disruptivas», aliados à gestão das expectativas do visitante. Acima de tudo, o estudo desenvolvido almeja constituir um documento de apoio prático que possa contribuir para a reflexão e conceção de objetos de mediação em museus, em particular audioguias, documentado pela pesquisa bibliográfica, bem como pela verificação de casos práticos, com o objetivo de tirar o maior partido das oportunidades, mitigando as limitações deste meio de comunicação imersivo, interpelador dos sentidos, da memória e da imaginação.
This dissertation focuses on sound and audio systems’ potential — namely audioguides — to the amplification and enhancement of visitors' experience in museums (even when being part of a multimedia device). It starts by briefly circumscribing the subject in its different practical and technological manifestations, as well as analyzing its strengths, problems and contributions towards museum literacy as well as its tendencies envisioned today. Afterwards It focuses on the historical conception of museums and museum mediation as well as its contents and ways of doing, from its foundation to postmodernity, identifying problematic legacies and the new practices in the scope of a new museology that arise in reaction to them. Finally, in the light of the conception of the postmodern museum experience and mediation (in the alignment of new understandings in the field of critical and radical museology), it draws some final conclusions, emphasizing the importance of modulating the user’s experience — breaking with its traditional normativity — through the setting up of triggers and engaging strategies referred to as «disruptive», together with taking into consideration the publics expectations. Above all, this study aims at becoming a practical support document that may contribute to the reflection and designing of mediation objects in museums, particularly audioguides (in its large technological scope), documented by bibliographical research and by the verification of practical cases, aiming to make the most out of the opportunities and by mitigating the limitations of this immersive, sensorial communication medium that engages imagination and enhances memory.
This dissertation focuses on sound and audio systems’ potential — namely audioguides — to the amplification and enhancement of visitors' experience in museums (even when being part of a multimedia device). It starts by briefly circumscribing the subject in its different practical and technological manifestations, as well as analyzing its strengths, problems and contributions towards museum literacy as well as its tendencies envisioned today. Afterwards It focuses on the historical conception of museums and museum mediation as well as its contents and ways of doing, from its foundation to postmodernity, identifying problematic legacies and the new practices in the scope of a new museology that arise in reaction to them. Finally, in the light of the conception of the postmodern museum experience and mediation (in the alignment of new understandings in the field of critical and radical museology), it draws some final conclusions, emphasizing the importance of modulating the user’s experience — breaking with its traditional normativity — through the setting up of triggers and engaging strategies referred to as «disruptive», together with taking into consideration the publics expectations. Above all, this study aims at becoming a practical support document that may contribute to the reflection and designing of mediation objects in museums, particularly audioguides (in its large technological scope), documented by bibliographical research and by the verification of practical cases, aiming to make the most out of the opportunities and by mitigating the limitations of this immersive, sensorial communication medium that engages imagination and enhances memory.
Descrição
Palavras-chave
Audioguia Disruptividade Imersividade Tecnologia Mediação cultural Experiência Interpelação Inclusão Acessibilidade Aprendizagem Audioguide Disruptive Immersive Technology Sensorial Experience Engagement Inclusive Access Learning