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This work project has the objective of exploring the importance of making good
decisions on supplier selection, so that the purchasing department can contribute to the
success of a company. For that it is presented a short bibliography review of the latest
insights that were found relevant, on the subjects of purchasing, technology,
outsourcing, supplier selection and decision-making techniques.
For a better understating on how to deal with a decision-making situation, a case study
is also presented: Digital Printing Solutions (DPS) is a Portuguese company that
provides complete and integrated printing solutions and has been planning to contract a
software supplier.
DPS has no formal supplier-selection model and it has to choose between 2 suppliers.
The case study was solved using the M-MACBETH software.
I have found that complex decisions-making situations can be easily overcome by using
the M-MACBETH decision model. Moreover, the usage of a model, instead of decision
that follows no formal procedure, provides the decision maker with insights that can be
useful to negotiate with the supplier.
