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Digital education platform at German secondary education: a user-centric outlook

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Magdalena Heynicke WP.pdf549.86 KBAdobe PDF Ver/Abrir

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The Covid-19 pandemic has challenged schools with a shift toward e-learning with current solutions not satisfying its users. The present work examined past experience, needs, and pain points of teachers and students in German secondary education. Based on this user-centric approach, necessary features of a learning-management system were identified and a B2B2C platform with external complementor software was suggested, including communication, learning analytic, and management tools. Recommendations for implementation entail expectation management, alignment of motivation, and onboarding services. The results place findings from different disciplines in relation to and aim to demonstrate a holistic view of schools’ demand on platforms as part of a complex social system.

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Digitalization E-Learning Lms Germany CEMS MIM

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Licença CC