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Enhancing visitor experience in museums and monuments through technology: professionals perception and cases in other countrie
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Resumo(s)
This thesis intends to analyze the use of technology in museums and monuments to
strengthen the tourism experience, with emphasis on Portugal. Previous literature tackles this
subject on a broad basis, an issue this thesis addresses. Hence, how can Turismo de Portugal
enhance visitor experience in museums and monuments through technology? This paper advocates
for Portugal’s museums and monuments to explore the value of technology in today’s world. By
interviewing museum related professionals, this paper demonstrates there is demand for
technological enhancements within cultural spaces from providers. The significance of this study
is that it informs the theoretical understanding that professionals want to execute technology in
cultural sites.
Descrição
Palavras-chave
Tourism Public policy Technology Museums Monuments Experience