Utilize este identificador para referenciar este registo: http://hdl.handle.net/10362/15055
Título: How to improve Sonae's processes of suppliers of services' management?
Autor: Girão, João Amaro Rodrigues Coelho
Orientador: Carvalho, José Crespo de
Data de Defesa: Mai-2014
Resumo: Sonae is one of the greatest retailers in Portugal. As the business got bigger, it centralized operations. Direcção de Serviços Administrativos processes all invoices sent by suppliers. However, there are many which deliver errors and are not processed automatically. As a result, there are lost invoices and suppliers who are not paid, while the company’s accountability becomes less transparent. Such is due to a lack of proactive attitude towards suppliers as well as to a lack of incentives for employees to perform well. Great savings may be achieved with little effort, if the right things are measured so that the right tools may be applied.
URI: http://hdl.handle.net/10362/15055
Designação: A Work Project presented as part of the requirements for the Award of a Master Degree in Management from the NOVA – School of Business and Economics
Aparece nas colecções:NSBE: Nova SBE - MA Dissertations

Ficheiros deste registo:
Ficheiro Descrição TamanhoFormato 
Girão_2014.pdf3,15 MBAdobe PDFVer/Abrir


FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpace
Formato BibTex MendeleyEndnote 

Todos os registos no repositório estão protegidos por leis de copyright, com todos os direitos reservados.