Utilize este identificador para referenciar este registo: http://hdl.handle.net/10362/15050
Título: Cost-to-serve customers’ optimization: Macro project Unilever – Jerónimo Martins
Autor: Ceia, João Pedro Oliveira
Orientador: Soeiro, Filipe Castro
Palavras-chave: Cost-to-Serve
Logistics and distribution
Supply chain management
3PLs
Data de Defesa: Jun-2014
Resumo: The objective of this work project is to analyse and discuss the importance of the “Cost to Serve” as a differentiation key factor, by accessing cost to serve customers of a Portuguese subsidiary of a multinational company, which is operating in the sector of fast moving consumer goods (FMCG) – Unilever – Jerónimo Martins (UJM). I will also suggest and quantify key proposals to decrease costs and increase customers’ value. Hence, the scope of this work project is focused on logistics and distribution processes of the company supply chain.
URI: http://hdl.handle.net/10362/15050
Designação: A Work Project presented as part of the requirements for the Award of a Master Degree in Management from the NOVA – School of Business and Economics
Aparece nas colecções:NSBE: Nova SBE - MA Dissertations

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