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Gestão das partes Interessadas na Elaboração de Instrumentos de Gestão Territorial - Aplicação das Boas Práticas do Guia de Conhecimento de Gestão de Projetos
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Nesta dissertação é feita uma análise das boas práticas que constam no guia de conhecimento de gestão de projetos (PMBOK Guide), concretamente na área de conhecimento de gestão das partes interessadas e a sua aplicação na elaboração de Instrumentos de Gestão Territorial (IGT). O tema escolhido justifica-se com a relevância da disciplina de gestão de projetos em organizações, públicas e privadas, e com a sua maior visibilidade no mundo atual onde vários autores referenciam a sua importância para o cumprimento dos objetivos das organizações. Pretende-se com esta dissertação demonstrar que é possível adaptar e aplicar as boas práticas incluídas no guia PMBOK obtendo benefícios com uma abordagem estruturada de gestão de partes interessadas aquando da elaboração de um IGT. É feita a apresentação dos casos de estudo, inquérito por questionário e análise SWOT, e pretende-se responder à questão de partida que deu lugar à elaboração desta dissertação: As boas práticas de Gestão de Stakeholders do guia PMBOK podem ser aplicadas pelas equipas de elaboração de IGT tendo em vista a satisfação dos mesmos e consequente elaboração com êxito de determinado IGT?
In this dissertation, an analysis is made of the good practices contained in guide to the project management body of knowledge (PMBOK Guide), specifically in stakeholder management area of knowledge and its application in the elaboration of land management instruments. The chosen subject is justified by the relevance of the discipline of project management in organizations, public and private, and with its greater visibility in the current world where several authors refer to its importance for the fulfillment of the organization’s objectives. The objective of this dissertation is to demonstrate that it is possible to adapt and apply the good practices included in the PMBOK guide, obtaining benefits with a structured approach to stakeholder management when preparing a land management instrument. The case studies, survey by questionnaire and SWOT analysis are presented, and it is intended to answer the starting question that resulted in the preparation of this dissertation: can the stakeholder management good practices of PMBOK guide be applied by the teams that participate in the elaboration of land management instruments with a view to the stakeholders satisfaction and consequent successful elaboration?
In this dissertation, an analysis is made of the good practices contained in guide to the project management body of knowledge (PMBOK Guide), specifically in stakeholder management area of knowledge and its application in the elaboration of land management instruments. The chosen subject is justified by the relevance of the discipline of project management in organizations, public and private, and with its greater visibility in the current world where several authors refer to its importance for the fulfillment of the organization’s objectives. The objective of this dissertation is to demonstrate that it is possible to adapt and apply the good practices included in the PMBOK guide, obtaining benefits with a structured approach to stakeholder management when preparing a land management instrument. The case studies, survey by questionnaire and SWOT analysis are presented, and it is intended to answer the starting question that resulted in the preparation of this dissertation: can the stakeholder management good practices of PMBOK guide be applied by the teams that participate in the elaboration of land management instruments with a view to the stakeholders satisfaction and consequent successful elaboration?
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Palavras-chave
Instrumentos de gestão territorial Planeamento PMBOK Stakeholders Land management instruments Planning