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This thesis aims to analyze the issue of sustainability, with particular attention to sustainable tourism and the various certifications that accommodation facilities can receive, following different sustainable criteria, which are voluntary and mandatory. In addition, this paper will explore the existence or otherwise of discrepancies between the theoretical framework dictated by ecolabeling practices and the actions undertaken daily by the main players in the world of tourism. This paper will be divided into three different chapters: FIRST CHAPTER: The first chapter deals with sustainable tourism. In fact, after an introductory paragraph devoted to presenting the broader concept of sustainability, the chapter will focus main lyon sustainable tourism, defined by the UN as "tourism that meets the needs of today's tourists and host regions while foreseeing and enhancing opportunities for the future". This type of tourism will be examined from its creation to its scale. SECOND CHAPTER: In the second chapter several themes will be addressed; in fact, we will analyze the issue of corporate environmental management, and certified sustainable brands, with a careful analysis of the sustainable and ecological labels that accommodation facilities can receive following various criteria. The labels mentioned in this chapter are EU Ecolabel; Luxury Eco Certification Standard; Eco Bio Tourism ICEA; Leg ambiente Turismo. THIRD CHAPTER: The last chapter will focus on a case study centered on an interview with Ciro Verrocchi, General Manager of Palazzo Fiuggi, a hotel belonging to the Forte Village group, and Manager of the Year in 2016, who will talk to us about sustainability in the hospitality sector, particularly in luxury hospitality. With him, I will also try to deepen what have been the consequences of the Covid-19 pandemic on the tourism sector and more specifically on sustainable tourism practices.
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Tourism Environmental sustainability Tourism & travel
