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Management control system approach in a non-profit organization: fundaciĆ³n academia Europea (Fae) - Colombia
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The present work project aims to understand the measurement and control management challenges facing social sector and exemplify the impact measurement on non-profit organizations (NPOs). This will be achieved by building a suitable Balance Scorecard (BSC) according to the strategic guideline given by āFundaciĆ³n Academia Europea (FAE)ā, a non-profit organization established in 2021 with the aim of supporting Colombian athletes. A systematic literature review combined with a qualitative content analysis of stakeholders interviews to develop the BSC. The final result is the first FAE Ģs BSC giving a guideline to the organization. It was possible to select and organize the priority perspectives for FAE and align the measurements to the organizational mission. However, it is recommended to have a review in two years, to monitor and strengthen the criteria for measuring the quality of the indicators adopted.
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Management control systems Impact measurement Balanced scorecard Non-profit organizations Social impact measurement