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Do Lgbt allies make organisations better? identifying the drivers of Lgbt allegiance and their impact on organizational citizenship behavior
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This thesis examines how allies of the LGBT community emerge and the role they play in the success of companies via increased performance in organizational citizenship behaviour. The experiment showed that personal connections to LGBT individuals increased organizational citizenship behaviour significantly and was mediated by their allegiance towards them. Based on these findings, managerial implications and areas for future research are discussed.
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Palavras-chave
Organizational behavior Human resource management Organizational behaviour LGBT allegiance Organizational citizenship behaviour Ally identity measure Personal connections