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The impact of social media on knowledge sharing among students during pandemic Covid-19
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A investigação identifica os fatores que motivam os estudantes a partilhar os seus conhecimentos através de plataformas de redes sociais. As atividades de partilha de conhecimentos através das redes sociais permitem aos estudantes partilhar ideias, experiências, independentemente da sua localização geográfica. Frequentemente, as instituições de ensino superior adotam sistemas de gestão da aprendizagem e proporcionam ambientes físicos para a comunicação. No entanto, a crise do Covid-19 tem tido uma grande influência na comunicação académica e na partilha de conhecimentos. Os objetivos desta investigação visam identificar os fatores que podem motivar os estudantes a partilhar os seus conhecimentos através de plataformas de redes sociais, encontrar ou não uma eficácia real na utilização das redes sociais e analisar os comportamentos de partilha de conhecimentos dos estudantes durante a pandemia de Covid-19. Para atingir o objetivo da investigação, foi escolhido um método misto, que inclui abordagens quantitativas e qualitativas. Foi recolhido um total de 253 respostas válidas de estudantes portugueses. Catorze estudantes participaram em entrevistas. Os resultados indicam que vários fatores, nomeadamente o divertimento, a perceção da utilização, a facilidade de utilização, os laços de interação social e a norma da reciprocidade, são fatores importantes na utilização contínua das redes sociais para a partilha de conhecimentos. O resultado do estudo poderá ser utilizado para criar condições apropriadas para a partilha de conhecimentos entre os estudantes, através da utilização das redes sociais.
The research identifies the factors that motivate students to share their knowledge via social media platforms. Knowledge sharing activities via social media enable students to share ideas, experiences and so on regardless of geographical location. Commonly, higher education institutions adopt learning management systems and provide physical environments for communication. Nevertheless, the Covid-19 crisis has had a great influence on academic communication and knowledge exchange. The study's objectives are to identify the factors that may motivate students to share their knowledge via social media platforms, find or not find real effectiveness of social media usage and analyse students’ knowledge sharing behaviours during the Covid-19 pandemic. In order to achieve the aim of the research, a mixed method, which includes quantitative and qualitative approaches, was chosen. A total of 253 valid answers was collected from Portuguese students. Fourteen students participated in interviews. The results indicate that various factors, namely enjoyment, perceived usefulness, perceived ease of use, social interaction ties and the norm of reciprocity, are important drivers in social media continued usage for knowledge sharing. The study's result could be used to create appropriate conditions for knowledge sharing among students by using social media.
The research identifies the factors that motivate students to share their knowledge via social media platforms. Knowledge sharing activities via social media enable students to share ideas, experiences and so on regardless of geographical location. Commonly, higher education institutions adopt learning management systems and provide physical environments for communication. Nevertheless, the Covid-19 crisis has had a great influence on academic communication and knowledge exchange. The study's objectives are to identify the factors that may motivate students to share their knowledge via social media platforms, find or not find real effectiveness of social media usage and analyse students’ knowledge sharing behaviours during the Covid-19 pandemic. In order to achieve the aim of the research, a mixed method, which includes quantitative and qualitative approaches, was chosen. A total of 253 valid answers was collected from Portuguese students. Fourteen students participated in interviews. The results indicate that various factors, namely enjoyment, perceived usefulness, perceived ease of use, social interaction ties and the norm of reciprocity, are important drivers in social media continued usage for knowledge sharing. The study's result could be used to create appropriate conditions for knowledge sharing among students by using social media.
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Partilha de informação Redes sociais Covid-19 Partilha de conhecimentos Ensino superior Comunicação académica Knowledge sharing Social media Higher education Academic communication