Cercica portfolio revision and transformation plan section 1:context and section 6: overall Impact

Abstract

The objective of this chapte rwas to define the scope of the analysis and conclude the overall impact of the given recommendationsonCercica’s2019 negative operational margin. The scope was defined by analyzing (1) the pain points that should be investigated, through an online survey and interviews, and (2) the BUs that have been underperforming, considering financial statements and documents granted by the organization. The highlighted pain points included topics on Financial Resources, Human Resources and Strategy. Investigation on Cercica’s operational performance led to the selection of5 Bus. Recommendations were given to explore the areas of improvement, rising the negative operational margin to stand between 0.2%-2.8%.Moreover, general recommendations were also manifested to intervene on the areas of continuous improvement considered within the scope.