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Materials handling in hospitals: an analysis of how the storage and materials handling system can be improved, using the example of Hospital Santa Maria
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| 3.92 MB | Adobe PDF |
Autores
Orientador(es)
Resumo(s)
Warehousing costs and especially order picking costs account for a considerable amount
of total logistics costs, what leads to the purpose of this paper which is to elaborate
means by which the materials handling process of hospitals can be improved. A detailed
analysis of the material storage and picking process at Hospital Santa Maria is carried
out in order to demonstrate best practices as well as main limitations for which solutions
are developed. The findings are that the introduction of within-aisle storage, electric
foldable picking vehicles and pick-by-voice system in combination with the Japanese
concept Kaizen can improve warehouse operations drastically.
Descrição
A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics
Palavras-chave
Warehouse operations Materials handling Order picking Health sector