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From barriers to bridges: digital exclusion in hierarchical organizations

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorFaroleiro, Paulo
dc.contributor.authorSpalletta, Luciano
dc.date.accessioned2025-08-28T12:08:04Z
dc.date.embargo2028-01-07
dc.date.issued2025-01-07
dc.date.submitted2025-01-07
dc.description.abstractThis paper explores the effects of digital exclusion in hierarchical organizations, highlighting how unequal access to and adoption of digital tools affect communication, participation and decision-making. The research identifies significant barriers through a mixed-methods approach that combines a quantitative and qualitative methodology within a worldwide e commerce organization. Although digital tools may improve communication, key findings show that these tools reinforce hierarchical inequalities. To bridge this gap, the report suggests solutions that enhance understanding of how technology fosters inclusivity and collaboration among modern corporations.pt_PT
dc.identifier.tid203989910pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/187074
dc.language.isoengpt_PT
dc.relationUID/ECO/00124/2013pt_PT
dc.subjectDigital exclusionpt_PT
dc.subjectHierarchical communicationpt_PT
dc.subjectDigital toolspt_PT
dc.subjectParticipation barrierspt_PT
dc.subjectPower dynamicspt_PT
dc.subjectEmployee engagementpt_PT
dc.titleFrom barriers to bridges: digital exclusion in hierarchical organizationspt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsembargoedAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a Master’s degree in Management from the Nova School of Business and Economicspt_PT

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