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Unlocking commercial value in the Federação Portuguesa de Futebol's Portugal platform through data clean rooms

datacite.subject.fosCiências Sociais::Economia e Gestão
dc.contributor.advisorCaetano, Inês
dc.contributor.authorMarques, Ricardo de Oliveira
dc.date.accessioned2026-04-21T10:52:39Z
dc.date.available2026-04-21T10:52:39Z
dc.date.issued2026-01-12
dc.date.submitted2025-12-17
dc.description.abstractThis thesis, developed in collaboration with the Federação Portuguesa de Futebol (FPF), examines how Portugal+, the official platform for national team supporters, can strengthen the federation’s digital strategy. As data, technology and personalised communication become increasingly relevant in sport, the FPF faces the challenge of connecting fan engagement, commercial partnerships and digital transformation. Drawing on explanatory conversations with FPF staff, academic literature and benchmarking, the study explores how Portugal+ can evolve beyond event-driven usage into a platform that supports regular engagement, delivers clear value to fans and enables a more integrated and behaviour-driven CRM approach.eng
dc.identifier.tid204238099
dc.identifier.urihttp://hdl.handle.net/10362/202408
dc.language.isoeng
dc.relationUID/ECO/00124/2013
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectFan engagement
dc.subjectDigital platforms
dc.subjectSports marketing
dc.subjectCustomer Relationship management (CRM)
dc.subjectData-driven strategy
dc.subjectPersonalised communication
dc.subjectDigital transformation
dc.subjectNational Football Federations
dc.subjectBehaviour-based engagement
dc.subjectValue creation in sport
dc.titleUnlocking commercial value in the Federação Portuguesa de Futebol's Portugal platform through data clean roomseng
dc.typemaster thesis
dspace.entity.typePublication
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a Master's degree in Management from the Nova School of Business and Economics

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