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Creating a product to segment donors and predict donor churn - ai ethics in NGO-s: implications of biased or unfair machine learning in the non-profit sector

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorHan, Qiwei
dc.contributor.authorBilro, Ana Raquel de Oliveira
dc.date.accessioned2022-07-29T13:23:44Z
dc.date.available2022-07-29T13:23:44Z
dc.date.issued2022-01-20
dc.date.submitted2021-12-17
dc.description.abstractThe social sector is far from thriving nevertheless with the help of emerging computation technologies advancements can be done, compensating the scarcity of resources. With these systems, organizations can classify their donors and target those who prosper more return. Nonetheless, the use of these models should consider bias and fairness as central questions. In a sector focused on social good, the ethical challenges of machine learning are key. This thesis focused on a case study, done in Portugal 2021, but aims to take the conversation on bias and fairness further, addressing the technological challenges and limitations of machine learning tools.pt_PT
dc.identifier.tid203039874pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/142645
dc.language.isoengpt_PT
dc.relationNova School of Business and Economics
dc.subjectFairnesspt_PT
dc.subjectMachine learningpt_PT
dc.subjectBusiness analyticspt_PT
dc.subjectBusiness and data analyticspt_PT
dc.subjectNon-profit organizationspt_PT
dc.subjectBiaspt_PT
dc.titleCreating a product to segment donors and predict donor churn - ai ethics in NGO-s: implications of biased or unfair machine learning in the non-profit sectorpt_PT
dc.typemaster thesis
dspace.entity.typePublication
oaire.awardNumberUID/ECO/00124/2013
oaire.awardTitleNova School of Business and Economics
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UID%2FECO%2F00124%2F2013/PT
oaire.fundingStream6817 - DCRRNI ID
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
relation.isProjectOfPublication644a3f4f-817b-4d0d-aba6-f98cdca28bc7
relation.isProjectOfPublication.latestForDiscovery644a3f4f-817b-4d0d-aba6-f98cdca28bc7
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economicspt_PT

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