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Impact of marketing and sales practices on business results in the technology industry - an industry analysis

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorAlmeida, Filipe Simões de
dc.contributor.authorMahlerwein, Yannik
dc.date.accessioned2024-09-18T10:02:46Z
dc.date.embargo2027-12-16
dc.date.issued2023-01-23
dc.date.submitted2023-12-16
dc.description.abstractMeasuring and quantifying the success of marketing and sales practices can be a challenging endeavour. The FI Consulting scoring model attempts to achieve this. It was assessed by conducting structured interviews across the architecture, insurance, consumer goods and technology industry. The collected data enabled the development of a more precise model to measure the impact of marketing and sales practices on business results. This was achieved, firstly, by optimising the scoring model and maximizing the correlation between practices and financial KPIs. Secondly, the study reflected on the quality of the new model while interpreting its scores. This resulted in the establishment of a refined scoring model, which enabled the measurement of the impact. However, the impact on business results and relevance of KPI’s varies per industry. Rather than using an overarching model, to reflect on specific industry characteristics, it is recommended to measure the impact of marketing and sales practices on business results with industry-specific adaptations for the technology industry of the FI Consulting scoring model.pt_PT
dc.identifier.tid203364678pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/171971
dc.language.isoengpt_PT
dc.relationUID/ECO/00124/2013pt_PT
dc.subjectQuantifying marketing and sales practicespt_PT
dc.subjectStatistical modelpt_PT
dc.subjectSales and marketing practices impact on business resultspt_PT
dc.subjectMarketingpt_PT
dc.subjectSalespt_PT
dc.subjectTechnologypt_PT
dc.subjectFi consultingpt_PT
dc.titleImpact of marketing and sales practices on business results in the technology industry - an industry analysispt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsembargoedAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a master’s degree in Management and Business Analytics from the Nova School of Business and Economics.pt_PT

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