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Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorCastro, João
dc.contributor.authorMuenker, Theresa Marie
dc.date.accessioned2024-12-04T14:43:52Z
dc.date.available2024-12-04T14:43:52Z
dc.date.issued2024-01-19
dc.date.submitted2023-12-15
dc.description.abstractThe integration of drone technology in logistic systems is a rapidly growing area of scientific research. This work project reports findings from expert interviews and a survey on the viability of drone technology as a method for last-mile deliveries in the e-commerce industry alongside a comprehensive review of existing academic literature in this domain. Several influencing factors were used to discuss results from customer perspective on an economical, technological, and operational dimension. Overall, the results indicate that drones are a feasible solution for last-mile e-commerce deliveries from a customer perspective.pt_PT
dc.identifier.tid203680642pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/176208
dc.language.isoengpt_PT
dc.relationUID/ECO/00124/2013pt_PT
dc.subjectDrone technologypt_PT
dc.subjectE-commercept_PT
dc.subjectLast-mile deliverypt_PT
dc.subjectLogisticspt_PT
dc.titleAssessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectivespt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a Master’s degree in Management from the Nova School of Business and Economics.pt_PT

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