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Factors that affect effectiveness in the use of enterprise resource planning systems: reality in Portugal landscape

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorFaroleiro, Paulo
dc.contributor.authorMonteiro, Joana Inês Ribeiro Cerejo da Cruz
dc.date.accessioned2019-05-23T15:44:38Z
dc.date.available2019-05-23T15:44:38Z
dc.date.issued2019-01-17
dc.description.abstractThis research paper serves as a tool to understand what impacts the process of ERP system selection by enterprises and what are the real benefits from this implementation. Ultimately, we will gain insight on how firms prioritize these systems based on their own needs. To do so, this paper made use of a questionnaire to inquiry different enterprises (based in Portugal), in terms of size, revenues, number of employees and industry. The study demonstrated that there are certain industries that are biased towards specific ERP systems and that the number of years with an integrated system has a correlation with user satisfaction.pt_PT
dc.identifier.tid202225801pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/70545
dc.language.isoengpt_PT
dc.subjectERP systemspt_PT
dc.subjectIntegrated information systemspt_PT
dc.subjectBenchmarkingpt_PT
dc.subjectEffectivenesspt_PT
dc.titleFactors that affect effectiveness in the use of enterprise resource planning systems: reality in Portugal landscapept_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a Masters Degree in Finance from the NOVA – School of Business and Economicspt_PT

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