Publicação
Leveraging Smart Voice Assistants to Increase the Adoption of Blockchain Technology: User Experience Perspective
| datacite.subject.fos | Ciências Naturais::Ciências da Computação e da Informação | pt_PT |
| dc.contributor.advisor | Scott, Ian James | |
| dc.contributor.author | Siddiqui, Umair Sohail | |
| dc.date.accessioned | 2024-10-31T15:24:50Z | |
| dc.date.embargo | 2027-10-29 | |
| dc.date.issued | 2024-10-29 | |
| dc.description | Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management | pt_PT |
| dc.description.abstract | Blockchain Technology (BCT) has the potential to transform industries and society at large. However, the technology has failed to achieve high levels of adoption due to various limitations. While a significant effort is being made to provide solutions for all the technological limitations, there is limited effort in academia and the industry towards understanding and resolving user experience issues. This paper has two objectives, the first is to develop a comprehensive framework for understanding the role that user experience plays in the adoption of BCT. The second objective is to explore if Smart Voice Assistants (SVA), known for their ease of use, can be leveraged and integrated with BCT applications to enhance the user experience, thereby increasing adoption. For this purpose, based on published literature, the study developed an expanded model of the Unified Theory of Acceptance and Use of Technology (UTAUT) by incorporating constructs of the User Experience Questionnaire (UEQ). The conceptual model was validated utilizing the Partial Least Squares Structural Equation Modelling (PLS-SEM) with data collected during the study. The final framework includes the UTAUT constructs of Performance Expectancy (PE), Effort Expectancy (EE), and Behavioral Intention (BI) as well as the three UEQ constructs of Attractiveness, Perspicuity, and Efficiency. In addition, the study found that the integration of an SVA interface with a BCT application has a significant and postive impact on Behavioural Intention (BI), with Perspicuity as the primary driving factor. The study concludes that SVA’s have the potential to drive BCT adoption. | pt_PT |
| dc.identifier.tid | 203785134 | pt_PT |
| dc.identifier.uri | http://hdl.handle.net/10362/174392 | |
| dc.language.iso | eng | pt_PT |
| dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | pt_PT |
| dc.subject | Blockchain | pt_PT |
| dc.subject | User Experience | pt_PT |
| dc.subject | Smart Voice Assistants | pt_PT |
| dc.subject | User Experience Questionnaire | pt_PT |
| dc.subject | Unified Theory of Acceptance and Use of Technology | pt_PT |
| dc.subject | PLS-SEM | pt_PT |
| dc.subject | SDG 9 - Industry, innovation and infrastructure | pt_PT |
| dc.title | Leveraging Smart Voice Assistants to Increase the Adoption of Blockchain Technology: User Experience Perspective | pt_PT |
| dc.type | master thesis | |
| dspace.entity.type | Publication | |
| rcaap.rights | embargoedAccess | pt_PT |
| rcaap.type | masterThesis | pt_PT |
| thesis.degree.name | Mestrado em Gestão de Informação, especialização em Gestão dos Sistemas e Tecnologias de Informação | pt_PT |