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Artificial intelligence: implications in the customer journey artificial intelligence in the supply chain & logistics within the retail industry: opportunities & limits
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In the collective section, we saw that we were going to focus on the various commercial and organizational revolutions that companies are undertaking thanks to the integration of AI. On our side, we decided to focus our analysis on the retail sector within the supply chain, which gathers all the resources, means, methods, and tools used by the actors of this industry to optimize as much as possible the global supply chain and to be able to satisfy all its collaborators, from its suppliers to the final customer. Therefore, we have focused our research and analysis on the supply chain, distribution, delivery, and end-customer satisfaction using artificial intelligence.
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Supply chain management Logistics Machine learning Machine learning algorithms Innovation Technological innovation Digital transformation Business automation Blockchain Retail industry Customer satisfaction Artificial intelligence Iot