From organizational level indicators to global goals: aligning the impact of a social enterprise to the Sustainable Development Goals

Reboleira, Mariana Mendes

http://hdl.handle.net/10362/102629

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Autores

Reboleira, Mariana Mendes

Orientador(es)

Zózimo, Ricardo

Resumo(s)

From Organizational Level Indicators to Global Goals – Aligning the Impact of a Social Enterprise to the Sustainable Development Goals is a work projects that explores the path from internal operations to the SDG frame of ImpacTrip, a responsible tour operator. Using qualitative data methods and the logic model as framework, it was possible to connect global goals to both performance and impact evaluation principles, with different degrees of conciliation ability. The enterprise was able to further outline a Commitment and a Support Zone when categorizing its level of responsibility, implying different strategic, operational and communicational consequences.