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A consulting lab on Galp-s c-store B2c marketing strategy

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorCasquinho, Constança
dc.contributor.authorMoreira, Vera Soares de Oliveira
dc.date.accessioned2024-05-24T14:52:58Z
dc.date.embargo2029-12-16
dc.date.issued2023-01-23
dc.date.submitted2022-12-16
dc.description.abstractThis project goal is to support Galp in adapting its C-Store concept to the evolving consumer trends and increase this business’s relevance. Digitalization, personalization, and diversification are trends that are shaping the increasingly relevant concept of convenience, which itself is continuously evolving. To understand how to leverage Galp’s C-Store value proposition, a market analysis, with a benchmark and best practice’s identification, a customer profile analysis, including the identification of personas, and a concept testing and validation have been conducted within this project. The outcomes are four recommendations, two of which both an MVP and a Pilot Test are suggestedpt_PT
dc.identifier.tid203317246pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/167777
dc.language.isoengpt_PT
dc.relationUID/ECO/00124/2013pt_PT
dc.subjectMarketingpt_PT
dc.subjectStrategy consultingpt_PT
dc.subjectConveniencept_PT
dc.subjectC-storept_PT
dc.subjectRetailpt_PT
dc.subjectGas stationpt_PT
dc.subjectB2cpt_PT
dc.subjectPhygitalpt_PT
dc.subjectDigitalizationpt_PT
dc.subjectPersonalizationpt_PT
dc.subjectDiversificationpt_PT
dc.subjectCustomer experiencept_PT
dc.titleA consulting lab on Galp-s c-store B2c marketing strategypt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsembargoedAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a Master’s degree in Management from the Nova School of Business and Economicspt_PT

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