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How can Impresa increase the traffic of expresso website?

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorCardoso, Elizabete
dc.contributor.authorCatela, Joana Simão Pereira
dc.date.accessioned2015-10-06T10:29:38Z
dc.date.available2018-01-30T01:30:16Z
dc.date.issued2015-01
dc.description.abstractThis report aims at describing the project developed in the Customer Relationship Management Field Lab, under a partnership established between Nova SBE and the group IMPRESA. The major goal was to elaborate on possible initiatives to increase the traffic on the website of Expresso, which were supported by evidences found through structured interviews and the company’s internal data. As the main findings are the increasing role of mobile devices and social media on the news’ consumption habits. These encourage an integrated improvement of the overall digital offer of Expresso, in a perspective of brand and audience development that should be a goal for the whole company.pt_PT
dc.identifier.tid201525437
dc.identifier.urihttp://hdl.handle.net/10362/15539
dc.language.isoengpt_PT
dc.subjectExpressopt_PT
dc.subjectWebsite trafficpt_PT
dc.subjectCustomer relationship managementpt_PT
dc.subjectBrand growthpt_PT
dc.titleHow can Impresa increase the traffic of expresso website?pt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsembargoedAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economicspt_PT

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